A year after the disappearance of their son, Gabe and Eve Caleigh and their two daughters attempt to start anew, they head to Crickley Hall - a seemingly perfect countryside house. But when cellar doors start to open on their own, phantom children's cries are heard through the night and a frenzied cane-wielding specter rears its head - the Caleigh's realize the house comes with a lot more than they bargained for. Just as they're ready to move out, Eve Caleigh hears Cam's cries and all bets are off.
When Eve Caleigh and her family arrive at Crickley Hall, they hope to escape the past. But the past has other ideas, and the trapped ghosts that haunt the hall seem to be sending her a message that not only her son is alive, but that they know where he is.
While her family are terrorised by a ghost with a cane, Eve desperately tries to discover the reason for the haunting that may lead her to find her missing son. She begs a psychic for help, and a seance provokes the ghost to further violence.
An expert on Crickley Hall arrives to help Eve and her family but the ghost has already put plans in motion to cause further grief for Eve. Just as she comes close to finding her missing son, her other children come under threat.